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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Scott

Chris Scott

March 28, 2026

5  out of  5
rating by Chris Scott
"I must admit, I was a little nervous when our previous Agent retired, and our policies got automatically transferred here, just because it was unexpected and we had outstanding service from our previous agent for 20+ years. But so far, so good here with Donna Nave-Perry's office. It's nice being able to text the main line with quick updates and questions. And working with Danielle has been great! She even spent over 30 minutes talking on the phone with me about our auto policies... and even found a way to save me additional money in one of my premiums. Keep up the great work!"
We responded:
"Hi, Chris. We are so glad you’ve had such a smooth transition with our team! It means a lot that you’ve felt supported after being with your previous agent for so long. I’ll be sure to pass your kind words along to Danielle -she really does a great job finding those extra savings! We’re happy to have you with us and appreciate the great feedback!"
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Markaiyla Davis

March 23, 2026

5  out of  5
rating by Markaiyla Davis
"Danielle Chapman from State Farm is the best!! This was my first car getting insured on my own and it she made it quick and easy for me to understand, while also providing me the best quote I could find. She thoroughly explained everything to me and was happy to answer all my questions. She is amazing at her job and I appreciate her so much!!"
We responded:
"Markaiyla, thank you for sharing your experience! Danielle is truly excellent at what she does and I’ll be sure to pass your kind words along to her. We are so happy to help you protect your first car and look forward to working with you for years to come!"
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Lyza Arei

March 20, 2026

5  out of  5
rating by Lyza Arei
"marsha and donna are amazing to work with, i recently turned 18 and was interested in setting up a life insurance. they explained all the details very thoroughly, and walked me through the whole process. very comfortable to be around as well, donna thought my comment about protecting myself and future with a prenup was very funny too!"
We responded:
"Thank you, Liza! I really enjoyed meeting you! We were impressed with how focused you are on your future at 18-and yes, your comment about the prenup definitely had us laughing! We are always here if you need anything as you navigate this next chapter."
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Carrie Shindle

March 14, 2026

5  out of  5
rating by Carrie Shindle
"I recently moved my insurance to this office after having been with State Farm for about 5 years. The office has been very responsive and helpful. I even was able to increase my life insurance coverage while still saving money. Highly recommend."
We responded:
"Hi, Carrie. Thank you for the kind words. We’re glad we could make your transition smooth and help you find a better value for your life insurance. Welcome to the office-we’re happy to have you with us!"
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Marsha Gibney

March 13, 2026

5  out of  5
rating by Marsha Gibney
"I had recently lost my SF Agent of over 30 years and my account was moved to Hagerstown. I was very skeptical about what type of service I would receive not being local to the new Agent. I am happy to say that Danielle Chapman has shown great paitence as I have had some changes to work through with ALL my policies. She has given me excellent service from the start and I feel very comfortable she will go above and beyond to service my needs. Thanks Danielle. Marsha"
We responded:
"Marsha, after 30 years with the same agent, we know how much of a leap of faith it was to work with a new team. It means a lot that you gave us that chance. One of our main goals is to ensure our level of service stays the same whether a client is right down the street or across the state. I’m so glad Danielle could provide the patience you needed while working through those policy changes. We are truly happy to have you with us!"
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rowan bailey

March 13, 2026

5  out of  5
rating by rowan bailey
"Danielle was super helpful and patient getting my partner and me set up for vehicle and life insurance !!"
We responded:
"Thanks for the 5-Star review, Rowan! I’ll be sure to share this with Danielle-she’ll be happy to hear that her patience and help made a difference for you both. We really appreciate you choosing us for your insurance needs!"
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Skylar Niang

March 10, 2026

5  out of  5
rating by Skylar Niang
"Bought another policy! With the help of Danielle I found the right coverage for my music lesson business insurance!"
We responded:
"Thank you for your kind words, Skylar! Danielle is a vital part of our team, and I’m so glad she made adding your policies so efficient. We love helping our community stay protected-from Auto and Home to long term Financial Services and Life insurance. We’ll be sure to pass your praise along to her!"
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Jacob Ault

March 10, 2026

5  out of  5
rating by Jacob Ault
"Danielle Chapman is a pleasure to work with!"
We responded:
"Thank you so much, Jacob. I truly enjoy working with you as well. I appreciate you taking the time to share such kind words!"
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Sam McMillin

March 10, 2026

5  out of  5
rating by Sam McMillin
"Donna is an outstanding State Farm agent who goes above and beyond for her clients. She is knowledgeable, approachable, and always takes the time to understand your unique needs. Donna’s professionalism and dedication make navigating insurance options simple and stress-free. I highly recommend her to anyone looking for trustworthy and personalized service!"
We responded:
"Thank you for the recommendation! I appreciate you taking the time to share your experience. My goal is to always make the insurance process as clear and stress free as possible, so I’m glad to hear that came through in our time together. "
Profile photo of Doug Eichelberger

Doug Eichelberger

March 9, 2026

5  out of  5
rating by Doug Eichelberger
"Excellent service and saved me 33% on my car insurance and that’s having the emerald plan on Progressive for being with them for 30 years"
We responded:
"Hi, Doug. Thank you so much for the kind words! We know 30 years is a long time to stay with one carrier so we’re happy we could show you the value of switching to State Farm. Saving 33% is a great way to start this new chapter with us. Welcome to the neighborhood!"
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AW

March 8, 2026

5  out of  5
rating by AW
"Marsha was able to get me a quote under what I'm paying currently and had a bad experience in the past with state farm but will definitely give it another shot to save almost $100 a month!!"
We responded:
"Thank you for the kind words! We’re so glad Marsha could help you find those savings. I understand you had a tough experience with the company in the past elsewhere, but we really appreciate you giving our specific local office the chance to show you how we do things differently. Welcome to the agency!"
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anne nave

March 8, 2026

5  out of  5
rating by anne nave
"I might be a little biased as Donna’s mom, but I know firsthand how deeply she cares about helping people. She and her team work incredibly hard to make sure their State Farm clients are protected, educated, and well taken care of. If you want an agent who will genuinely treat you like family, this is the office to call!"
We responded:
"Thanks so much, Mom! Your support means the world to me and the whole team. We really do try to treat everyone who walks through our doors like family, so I’m glad that really shines through. Love you!"
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Hervin Avila

March 7, 2026

5  out of  5
rating by Hervin Avila
"I love this place! I was trying to get quoted for something and they were able to find the right coverage at the right price for me. They are also very nice here, with a great costumer service! Thanks to Danielle for helping me!"
We responded:
"Thanks for the shout-out, Hervin! We love hearing that Danielle was able to take care of you. Providing great service at a great price is what we’re all about. Enjoy the peace of mind with your new coverage!"
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Tyree B

March 3, 2026

5  out of  5
rating by Tyree B
"My agent Donna is very helpful…"
We responded:
"Thanks for the shoutout! It was a pleasure helping you set up your auto insurance and finding you a great price. Please give us a call if you ever need anything else!"
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Ashley Stevens

February 26, 2026

5  out of  5
rating by Ashley Stevens
"It was such a pleasure working with Danielle Chapman to get everything set up for me, with Car insurance, renters insurance and life insurance!!!! She really dedicated her time to explain everything perfectly for me to better understand everything in general. Thank you so much Danielle!"
We responded:
"Hi, Ashley. Thank you so much for the 5-star review! We are so glad Danielle Chapman could help you get everything set up for your car, life, and renter’s insurance. It’s always our goal to make sure our neighbors feel fully protected, and we’re happy to have you with us. We’ll be sure to share your kind words with Danielle. Welcome to the agency!"
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Jennifer Collier

February 20, 2026

5  out of  5
rating by Jennifer Collier
"I had so much fun buying insurance with marsha. I love when someone takes time to explain everything"
We responded:
"Hi, Jennifer, thank you so much for the 5-star review! We agree-Marsha is wonderful at making the insurance process clear and, believe it or not, actually fun. I’ll be sure to share your kind words with her. We’re so glad to have you as part of the State Farm family!"
Profile photo of Austin Ridenour

Austin Ridenour

February 19, 2026

5  out of  5
rating by Austin Ridenour
"Super quick about getting me transfered from one insurance to StateFarm. Great help and saved me a ton of money monthly!"
We responded:
"Thank you for the 5 Star review! I’m glad we were able to make your transfer to State Farm quick and easy, but I’m especially happy we could help you save some significant money every month. Welcome to the agency-we’re glad to have you with us!"
Profile photo of Josh Jackson

Josh Jackson

February 18, 2026

5  out of  5
rating by Josh Jackson
"Today I spoke with Danielle and she was excellent with problem solving and getting my insurance straight. This was my first time talking with this agent since switching from my last state farm agent and I am excited to work with this company !!"
We responded:
"Thank you for the 5 Star review! We know it can be a big change when a long time agent retires, so we really appreciate you choosing our agency for your insurance needs. I’m glad to hear Danielle was able to jump in and help with some problem-solving to get everything squared away for you. She’s a fantastic part of the team and I’ll be sure to share your kind words with her. Welcome to the agency-we’re happy to have you with us!"
Profile photo of Jay Tahiliani

Jay Tahiliani

February 14, 2026

5  out of  5
rating by Jay Tahiliani
"Donna was efficient, knowledgeable, and genuinely helpful. In about 20 minutes she reviewed my policies, recommended a home-and-auto bundle, and cut my premium to roughly half of what I was paying with Progressive — while improving coverage. Great service and excellent value."
We responded:
"Thank you for your kind words, Jay! I’m glad I could make the process quick and efficient for you. Helping neighbors find the right balance of coverage and price is the best part of my job. Please don’t hesitate to reach out if you have any questions!"
Profile photo of Ellen Beard

Ellen Beard

February 13, 2026

5  out of  5
rating by Ellen Beard
"It's been really nice talking to all of you.You guys have been very polite and very helpful with me and very patient.I have a disability, and you guys really do understand me.And people with needs"
We responded:
"Hi, Ellen. Thanks so much for the kind words! I’m so glad to hear you had a positive experience with our team. We really pride ourselves on being helpful and accessible, so your feedback means a lot to us. I’ll be sure to share this with Marsha and Danielle!"
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Beth Bassett

February 12, 2026

5  out of  5
rating by Beth Bassett
"Danielle and Donna are wonderful !"
We responded:
"Thank you for the kind words, Beth! We really enjoyed the opportunity to catch up and review your needs. Providing that extra peace of mind is what we’re here for. We appreciate your business!"
Profile photo of Steven S

Steven S

February 12, 2026

5  out of  5
rating by Steven S
"Great staff, exceptional follow-through. Just moved to them as previous agent retired and very happy so far."
We responded:
"Thank you for the great review, Steven. We are glad to have had the chance to catch up and make sure everything with your policies is exactly where it needs to be. We’re always here if you have any questions!"
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Bridgett Germroth

February 11, 2026

5  out of  5
rating by Bridgett Germroth
"Recently switched to this office for my family insurance needs. Donna and her team show they have a real interest in their cleints needs and providing excelled service. Most recently we needed to add a new car to our policy and Marsha has been amazing, making it a very smooth process."
We responded:
"Welcome to the agency, Bridgett! We are grateful for the opportunity to handle your family’s insurance needs. Its great to hear that Marsha made the process of insuring your new car easy for you and took such good care of you. We appreciate your trust in our team!"
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Cody Houck

February 11, 2026

5  out of  5
rating by Cody Houck
"Very responsive and helpful!"
We responded:
"Thank you so much! I really appreciate you taking the time to share that. Being there when my clients need me is a top priority, so I’m glad I could help. "
Profile photo of John Campbell

John Campbell

February 6, 2026

5  out of  5
rating by John Campbell
"Danielle was super helpful getting my auto and home insurance set up. She made the whole process really easy and was great at answering questions along the way. Really appreciate her help — definitely recommend!"
We responded:
"I'm thrilled to hear that Danielle was able to make your experience smooth and straightforward, John. It's fantastic to know that she was helpful in setting up your auto and home insurance and answered all your questions. We truly appreciate your recommendation and are always here if you need anything else. Thanks for trusting our State Farm office!"